Now accepting the first clubs
CourtDesk answers every one of them, around the clock, from information you provide once. When it encounters something it genuinely does not know, it takes the enquirer's email address and forwards the question directly to you.
Riverbend Padel & Tennis
Usually answers instantly
You already have Playtomic or MATCHi, and they work well. CourtDesk never touches your calendar and never guesses whether a court is free. It answers the questions around the booking, then directs members to your existing link when they are ready to reserve.
Prices, opening hours, coaching, parking and cancellations. Straightforward questions, one at a time, answered in your own words. Around ten minutes on a phone at reception.
A chat button appears in the corner, isolated from your site's design so that it cannot conflict with it. A shareable link is provided as well, suitable for a QR code at reception or a social media profile.
Everything else is handled without you. When it cannot answer, it says so plainly, takes an email address and forwards the full conversation to you. Answer it once and the question never reaches you again.
Every one of these is already answered somewhere on your website, in an email your team has sent a hundred times, or in the knowledge of whoever happens to be at reception.
Somebody deciding where to play on Saturday asks two or three clubs at once, usually in the evening and usually from a phone. The club that replies first is generally the club they book. A question left until Monday morning has already been answered by a competitor.
About two pounds a day, and it does not take a break, a holiday or a shift off.
At that rate CourtDesk covers its own cost if it wins fewer than two additional bookings a month.
Every enquiry that arrives after closing is currently answered by whichever club replies first.
A single member who joins because somebody answered at nine on a Sunday evening is worth many times the annual cost. The figures above use the court prices published on this page. Substitute your own and the conclusion holds at almost any rate a club charges.
We are working with a small number of clubs at a time so that each one is set up properly. Register your interest and we will be in touch as places become available.
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